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Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities


What data do we collect?


TanukiWorks collects the following data:


  • Personal identification information (Name, email address, phone number, etc.) for shipment purposes
  • Account information for registered users


How do we collect your data?


You directly provide TanukiWorks with most of the data we collect. We collect data and process data when you:


  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.


How will we use your data?


TanukiWorks collects your data so that we can:


  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.


TanukiWorks does not share your data with any other company.


When TanukiWorks processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.


How do we store your data?


TanukiWorks securely stores your data on a server managed by a cybersecurity engineer.

Order data is kept for two year for support, and is then anonymized.

Account information is kept as long as the account is active to keep informing the user of they past orders and make new orders.


Marketing


TanukiWorks would like to send you information about products and services of ours that we think you might like, but not from other companies.


If you have agreed to receive marketing, you may always opt out at a later date.


You have the right at any time to stop TanukiWorks from contacting you for marketing purposes.


If you no longer wish to be contacted for marketing purposes, please contact us.


What are your data protection rights?


Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


The right to access – You have the right to request TanukiWorks for copies of your personal data. We may charge you a small fee for this service.


The right to rectification – You have the right to request that TanukiWorks correct any information you believe is inaccurate. You also have the right to request TanukiWorks to complete the information you believe is incomplete.


The right to erasure – You have the right to request that TanukiWorks erase your personal data, under certain conditions.


The right to restrict processing – You have the right to request that TanukiWorks restrict the processing of your personal data, under certain conditions.


The right to object to processing – You have the right to object to TanukiWorks’s processing of your personal data, under certain conditions.


The right to data portability – You have the right to request that TanukiWorks transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:


Write to us: tanukiworks@mailbox.org


Cookies


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology, the following pieces of information : 

  • session (to remember your cart)
  • language preference
  • currency preference

For further information, visit allaboutcookies.org.


How do we use cookies?


TanukiWorks uses cookies in a range of ways to improve your experience on our website, including:


  • Keeping you signed in
  • Remember your cart
  • Display your local currency


What types of cookies do we use?


There are a number of different types of cookies, however, our website uses only:


  • Functionality – TanukiWorks uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.


How to manage cookies


You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Privacy policies of other websites


The TanukiWorks website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy


Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.


How to contact us


If you have any questions about TanukiWorks’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at: tanukiworks@mailbox.org